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Locked

‎07-20-2021 02:10 AM - edited ‎07-20-2021 02:10 AM

HP Recommended
Product: HP LaserJet Pro M404dn

I have problem with HP LaserJet Pro M404dn

 

On device control panel there are locked function (Setup Menu - Maintenance menu...).

On EWS there are disabled ethernet (I can't access to EWS over ethernet). https://support.hp.com/rs-en/document/c06309898

 

I try to reset device to factory with HP Print and Scan Doctor, but the option "Preform a printer hardware reset" is grayed out.

 

Is there any way to reset printer (or enable ethernet)?

 

Thank You!

Category:
1 REPLY 1

‎07-20-2021 05:35 AM

HP Recommended

https://www.laserexpressinc.com/manuals/HP/hp-lj-pro-m304-m305-m404-m405-m329-m428-m429-troubleshoot... 

 

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