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- HP Community
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- LaserJet Printing
- Color Laser Jet Pro MFP M281 fdw - Supply Memory Error

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06-07-2019 05:44 AM
Hi
I hope you can help. Have read many of the other posts and they don't seem to end well...
I have a Colour Jet Pro MFP M281 fdw...it had the original cartridges in them - worked great. Then I replaced them with non HP cartridges and it continued to work very well for at least 4 months.
This morning I was able to print an 80 page document, and now when I try to print it comes up with the error message of Supply Memory Error.
I tried https://www.tonergiant.co.uk/blog/2018/11/printer-supply-memory-error-how-to-fix/ but it didn't help -so thought I would come to the genuine experts...read this https://h30434.www3.hp.com/t5/LaserJet-Printing/MFP-M281-FDW-COLOR-LASERJETPRO-SUPPLY-MEMORY-ERROR/m.... One link came up blank, the other mentioned dynamic security that was in place for my own protection. Which is great but I can't print.
PLEASE HELP
06-07-2019 02:32 PM
you'll usually see this when the contacts in the printer are not meshing well with the contacts/chip on the toner cartridges. non-hp toners have a higher rate of failure than OEM cartridges. I'd wager if you replaced them, the problem would go away.