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‎11-01-2025 12:10 PM

HP Recommended

I reinstalled Windows 11 64-bit, and learned that support for this FANTASTIC printer has been dropped.

 

A representative suggested using upd pcl6 that can be found on the HP site. After combing through the supported printers, it appears (maybe I misread?) that it is not compatible with my printer.

 

The built-in MS driver works somewhat, but it has major delays waking the printer. I haven't attempted to scan any documents, and have read that others cannot do so with some of these universal drivers.

 

Do I have a better option than the MS driver I'm currently using?

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2 REPLIES 2

‎11-02-2025 10:24 PM

HP Recommended

Please refer to this document: https://support.hp.com/us-en/document/ish_4952109-2831856-16

 

Your printer is supported by both the PCL6 and PS drivers in the current Universal Printer Driver. 

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‎11-03-2025 01:53 PM

HP Recommended

Check the port type set up in your generic driver, it's probably set to WSD.

 

If it is set to WSD then set up a TCP/IP port instead, that will likely resolve the delays.

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