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HP Recommended

I have a tray 1 paper jam, I can see the paper but am unable to reach it, neither from tray 2 nor toner area nor back door.

2 REPLIES 2
HP Recommended

I did get it by removing Tray 2 then pulling out the tray 1 access.

HP Recommended

Often tough to reach bits of paper can be removed by using a stiffer piece of paper like and index card to push the paper through in the normal direction of travel.

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