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- Color Laserjet Pro M452nw Supply Memory Error with Black car...

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07-16-2019 03:32 PM
Hi, I'm having quite an annoying problem with my 3 month old printer.
My Color Laserjet Pro M452nw is giving the Supply Memory Error all of a sudden, it's been used almost daily since I purchased the printer in April with zero issues.
From Google I understand the error can be because of the metal connector which touches the contacts on the Toner Cartridge, these do appear to be fine. Other problem google suggests is to update the firmware, this has been done and was zero help. I cannot have used more than a quarter of the cartridge and do not want to buy another replacement, is there a work around for this error?
Any help would be greatly appreciated.
thanks!
Rob
07-16-2019 06:46 PM
If these are OEM cartridges and partially used you should be able to get warranty from HP on the cartridges.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.