• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎11-08-2018 12:26 PM

HP Recommended
Product: MFP M477fdn
Operating System: macOS 10.13 High Sierra

I have M477fdn and it started not go to sleep. 

 

I changed setting to 1 minute, 5 mintues, 15 mintues,....  and even unchecked 'delay when ports are active' (it was checked before and worked)

 

I don't use webprint. Printer is connected via ethernet on router (Apple Airport)

 

Auto sleep worked last week. It suddenlty stop working few days ago.

2 REPLIES 2

‎11-08-2018 12:29 PM

HP Recommended

If you disconnect the ethernet cable from the printer does then printer go to sleep?




My profile on LinkedIn

Was this reply helpful? Yes No

‎11-08-2018 12:36 PM

HP Recommended

I disconnected ethernet but it doesn't go to auto sleep. 😞

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.