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Color is not consistent

Microsoft Windows 7 (64-bit)



I installed a new cyan cartridge and I don't see a consistent color print on margins on the page. However in the middle of the page the color is consistent. How can I fix this issue? Image below is my test page and print quality page. As you can see the light purple color is not consistent. The print quality test pages looks ok. 


Print Page 1.jpg


Thank you,


HP Support Agent
HP Support Agent
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Message 2 of 2
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Color is not consistent



Welcome to the HP Support Community.


Does the same happen while copying too?


Print a cleaning page

The printing mechanism and printing path inside the printer might need to be cleaned to resolve issues like repeating dots, fuzzy print, or smeared toner.

  1. From the Home screen on the printer control panel, swipe left, and then touch Setup.

  2. Touch Service, and then touch Cleaning Page.

  3. Load plain, white paper when you are prompted.

  4. Touch OK to begin the cleaning process.

  5. Try to print again to see if the issue is resolved,

If the issue persists, please perform the remaining steps from this document:


Let me know if this helps.


If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!



Have a great day!

I am an HP Employee

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