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‎08-17-2019 06:54 PM

HP Recommended
Product: HP Laser Jet Pro MFP M281fdw
Operating System: Microsoft Windows 7 (64-bit)

Wireless printer.  Won't print.    Unplugged, rebooted, etc.  Ran troubleshooting - after completion said to turn printer on.  Printer was on.  Turned printer off - and turned back on.  Test page shows all "pass".  Not sure what I need to do.

Thank you.

1 REPLY 1

‎08-17-2019 07:11 PM

HP Recommended

First step,  make sure you upgrade to HP Print and Scan Doctor 5.2.1.002 . 

 

https://support.hp.com/us-en/topic/printscandoctor

 

Sincerely,   CheckChange

 

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