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HP Recommended
HP Deskjet 3054 J610
Mac OS X 10.11 El Capitan

After installing new wireless router (Optimum) on my home network, i cannot connect the HP printer to the network using the WPS push button or PIN methods.  I reset printer to factory settings (i.e. disc power while on, press and hold Cancel+Power+Plug back in for 30 seconds).  The printer worked fine before new router for all devices on network.  I feel like I've exhausted all resources for help.

1 REPLY 1
HP Recommended

@MikeM961, Welcome to HP Support Community!

 

Use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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