12-30-2019 12:44 PM
I am trying to get my new HP laptop to recognise my HP 1020 printer as a printer but without success so far. The laptop only recognises the printer as another device not as a printer. This means when I send something to print my printer is not shown as an option. I still have the Cd printer installation disk having assumed I need to install the printer driver but I can't get this to work either. If anybody has any ideas what I need to do to resolve this problem that would be great.
Solved! Go to Solution.
12-30-2019 12:54 PM
Operating system of you new laptop?
Have you tried going to 123.hp.com/laserjet and running the setup that way. You need to unplug the printer before starting and connect it once you are prompted by the install.