Connection issue it won’t print

[Sammyb317]

I had my printer set up to my Mac and and then I set up my husband’s HP laptop and now my Mac is not working and it’s also not printing from my phone, but I never said that up yet

[Rita_R2]

Hi, @Sammyb317, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here are the links which will help to resolve the issue: 

Fix a printer not found in macOS for HP printers | HP Support

Fix a “No AirPrint Printers Found” message on iOS devices for HP printers | HP Support

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support