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- HP Community
- Printers
- LaserJet Printing
- Re: Dangerously inconsistent LaserJet power specifications

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03-01-2019 01:15 AM
How is it possible that HP provides dangerously inconsistent power requirement specifications for the same printer?
A friend brought their HP LaserJet Pro MFP M130fw printer (specific model shngc-1501-04) from the US to Europe and wanted to know the power requirements. Here are three different HP-issued specifications -- 120, 220, and dual -- two which could destroy the printer!!
1) 120-127v-AC 50/60 Hz, 4.8 A; printed on the printer back label
2) Input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz, 2.8 A; according to:
3) Power supply: 110-volt input voltage: 110 to 127 VAC (+/- 10%), 60 Hz/50 Hz, 4.8 A; 220-volt input voltage: 220 to 240 VAC (+/- 10%), 60 Hz/50 Hz, 2.8 A; according to
03-01-2019 10:38 AM - edited 03-01-2019 10:38 AM
1) That is the correct power specification for the device.
2) That link is for customers in Europe where devices use 220V input
3) That is not dual power specification, dual power specification looks like 110 to 240 VAC (+/- 10%) 50-60 Hz
You can't use 110V printer in a 220V power source and vice verse.
03-02-2019 10:29 AM
The question is why doe HP provide dangerously inconsistent data online for the exact model unit unit.
We know that #1 is the correct power for the unit, as it is what is printed on its label. However, the online information HP provides indicates explicitly that this specific model works on other voltage levels.
Regarding #2, your point that it is for users in Europe is why we raided the question, as that is where the user is now located. It does not explain why they have the listed precisely same model sold in the US as 220v-compatible.
Regarding #3, HP lists BOTH 110 and 220 in the same power requirement field, without any location distinction or notation. How, then, isn't it listing dual voltages and indicating that both are OK for this printer.
Clearly we cannot plug a 110v printer into a 220v source. HP's online documentation indicate dangerously that thus printer is capable of running on 220v. Either HP is grossly misleading in its document, or this printer is dual-voltage capable regardless of its label.