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Adrian32111
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Device configured null HP Laserjet m102w

HP LaserJet Pro M102w
Microsoft Windows 10 (64-bit)

I cannot install the driver for my HP LaserJet Pro m102w and it shows this messages in the events tab in device manager.

 

Device configured (null)

Device USBPRINT\HPHP_LaserJet_M101-M106\7&cbec261&0&USB001 was configured.

 

Driver Name: null

Class Guid: {00000000-0000-0000-0000-000000000000}

Driver Date:

Driver Version:

Driver Provider:

Driver Section:

Driver Rank: 0x0

Matching Device Id:

Outranked Drivers:

Device Updated: false

Parent Device: USB\VID_03F0&PID_612A&MI_00\6&17bbe00c&4&0000

 

Device not migrated

Device USBPRINT\HPHP_LaserJet_M101-M106\7&cbec261&0&USB001 was not migrated due to partial or ambiguous match.

Last Device Instance Id: SWD\IP_TUNNEL_VBUS\IP_TUNNEL_DEVICE_ROOT

Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}

Location Path:

Migration Rank: 0xF000FFFFFFFFF132

Present: true

Status: 0xC0000719

 

 

Driver Management concluded the process to install driver hpypclms24_v4.inf_amd64_38eb2c9623d431cc for Device Instance ID USBPRINT\HPHP_LASERJET_M101-M106\7&CBEC261&0&USB001 with the following status: 0x0.

 

I tried reinstalling, removing all drivers in print management, printui.exe /s, clearing the %temp% folder, updating windows, running an sfc and chkdsk but it didnt solve the issue.
I tried plugging in the printer to a different machine and it worked without any issue. How can i solve this?

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Message 2 of 6
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Device configured null HP Laserjet m102w

Hi,

From the Device Manager, right-click the device listed as Null and select Update Driver.

Click Browse my computer for driver software.

Click Let me pick from a list of available drivers on my computer.

Click Have Disk.

 

Open the %temp% folder, locate and open the latest HP Installation folder which begins with 7z (e.g. 7z1234S) and copy its path from the top address bar.

 

Paste the installation folder path and press OK, complete any prompt to update the driver.

 

May you now see any difference?

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Adrian32111
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Device configured null HP Laserjet m102w

Hi Shlomil,

Thanks for the quick response. The device isnt listed as null in the device manager, it says the name HP Laserjet M101-m106. The problem is its using the generic windows driver, when I try to change its properties in the devices and printers it shows its using HP LaserJet M101-M106 PCLm-S, it also shows the same in the Print Management. But I know its using the generic driver because when I go to printer preferences the pop-up menu is different and is not showing this

652.JPG

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Device configured null HP Laserjet m102w

Thanks for the information @Adrian32111,

When you right-click the printer icon in Devices and Printers and select Printer Properties, open the Advanced tab.

 

What exact value is listed in the Driver drop-down menu?

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Adrian32111
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Device configured null HP Laserjet m102w

It say HP LaserJet M101-M106 PCLm-S. But it's not using it because it wouldnt install thats why its using the generic windows print driver. See the printer preference difference.printer preference.PNG

 

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Adrian32111
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Device configured null HP Laserjet m102w

1233.PNG

Its not even detecting the printer driver.

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