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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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I was using my printer and had a paper jam. I opened the machine and removed the jam and a part fell off (photo attached). I'm pretty sure I know where it goes but how do I put it back on? HELP!!
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Accepted Solutions
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Here're two pictures show where it should be hope it helps.
But do'nt worry you can still use the printer without get it back correctly.
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Picture is not clear but looks like the MP roller cover, should clip over roller and under metal plate registration assembly is attached to
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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Hrmm not sure why the picture is not clear for you, it's clear on my end. I know where the part goes over the roller, but I don't know what metal piece you are referring to and I don't know where the black 'feet' on the part are supposed to go???
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Here're two pictures show where it should be hope it helps.
But do'nt worry you can still use the printer without get it back correctly.
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Thank you for your help, the machine is running well now 
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