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- HP Community
- Printers
- LaserJet Printing
- Re: Double pages printed one empty

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04-05-2017 03:15 PM
Please help me
Solved! Go to Solution.
Accepted Solutions
04-06-2017 06:22 AM
Presss the green button on the printer until all light start to blink. The printer will print config pages. Do you still get the blank pages. If not the issue is with the driver or software you are using to send the print job. Check the paper size and the lines per page. If the issue happens with the config pages, then you could be having an issue with the separation pad and you should try the manual feeder to see if it happens from there.
04-06-2017 06:22 AM
Presss the green button on the printer until all light start to blink. The printer will print config pages. Do you still get the blank pages. If not the issue is with the driver or software you are using to send the print job. Check the paper size and the lines per page. If the issue happens with the config pages, then you could be having an issue with the separation pad and you should try the manual feeder to see if it happens from there.
04-06-2017 07:54 AM
I think the problem is not a driver because when i print a test page without connection a pc it prints two pages the second is empty
When i use automatic bloc that's the problem.i change it same problem exist
04-06-2017 05:08 PM
I am having a hard time understanding what you are saying. If you do not get double pages from the manual tray, but do get double pages from the bottom tray then the issue is the separation pad in the bottom tray is bad.