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HP Recommended
Hp laser p2015n
Microsoft Windows XP
I have a laserjet printer p2015n when i print a document contains 2 pages for example the printer print 4 pages two pages are empty (2 and 4)
Please help me
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Presss the green button on the printer until all light start to blink. The printer will print config pages. Do you still get the blank pages. If not the issue is with the driver or software you are using to send the print job. Check the paper size and the lines per page. If the issue happens  with the config pages, then you could be having an issue with the separation pad and you should try the manual feeder to see if it happens from there.

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4 REPLIES 4
HP Recommended

Presss the green button on the printer until all light start to blink. The printer will print config pages. Do you still get the blank pages. If not the issue is with the driver or software you are using to send the print job. Check the paper size and the lines per page. If the issue happens  with the config pages, then you could be having an issue with the separation pad and you should try the manual feeder to see if it happens from there.

HP Recommended
Thank you very match for your answer. If i use a manuel bloc any problem i print normaly ( test page or with pc)
I think the problem is not a driver because when i print a test page without connection a pc it prints two pages the second is empty
When i use automatic bloc that's the problem.i change it same problem exist
HP Recommended

I am having a hard time understanding what you are saying. If you do not get double pages from the manual tray, but do get double pages from the bottom tray then the issue is the separation pad in the bottom tray is bad.

 

http://www.precisionroller.com/paper-feed-components-for-hp-laserjet-p2015dn/details_39895.html?src=...

HP Recommended
Your first suggestion solved my problem i press the green button for long time until all light start to blink and the machine print slowly a test page
Very goooooood solution
Thank you very very very match
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