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HP Recommended

I need to install Color Laser Jet Pro MFP  M477fdw printer on my new laptop.  I was able to download a HP_Color_LJ_Pro_MFP_M477-PCL_6_v3_Full_Soln_22046 installer from the link provided earlier.  However, after I connect the printer to the laptop via a USB, as instructed,  installation becomes very slow, less than 1% per minute, and eventually fails after reaching 99%.  The error message says that the installation was too slow.

I tried it several times on 2 different laptops, result is the same.  

I would really appreciate your help with this - the printer works really well, it seems silly having to throw it out just because HP does not support the driver any more.

 

Many thanks!

 

1 REPLY 1
HP Recommended

You need to run the installation first, and you will be asked to connect the printer. Connecting the printer first or before the connect the device message is a wrong way.




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