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‎10-05-2019 10:24 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

HP Laserjet Pro MFP M281 was working fine and now will not print from a windows 10 machine.  Have tried to use HP software to update.  Windows device manager still states driver is unavailable.  Can print from other machines still, very aggravating.  Any ideas?  

1 REPLY 1

‎10-06-2019 01:54 PM

HP Recommended

I would try completely removing the printer from the device in question.  Then, after a reboot, install the printer using the Windows Add Printer menu.  Conversely, you may wish to set it up manually through the Add Printer menu if its a networked printer as you can manually specify the correct port and driver to use. 

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