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- LaserJet Printing
- Re: Drop down printer menu cannot print : PC Screen Only; Du...

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05-24-2020 06:39 PM - edited 05-24-2020 07:02 PM
Hi, unplugged the printer as I was having trouble installing a new print cartridge. When plugging back in all I get is a drop down menu when pressing print : PC Screen Only; Duplicate; Extend; Second Screen. But, I cannot choose any of those options.
05-26-2020 11:52 AM
Hi,
This is on the PC screen?
You describe a Project setting dialog of Windows when pressing the Windows Logo + P keys of your keyboard.
Any chance you misuse the Windows Logo key instead of CTRL + P which used to launch a print dialog?
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
05-26-2020 07:01 PM
Hi thanks. Yes, is a PC.
I suppose it could have been a mistake that I pressed Windows by mistake, but never have before. Ho Hum.
I tried the shut down restart a couple of times and it eventually went away.
At the time I could not actually choose any of those options.
Anyhow, all fixed (for now). 🙂