Drop down printer menu cannot print : PC Screen Only; Duplicate; Extend; Second Screen;

Anna-1_ · ‎05-24-2020

Hi, unplugged the printer as I was having trouble installing a new print cartridge. When plugging back in all I get is a drop down menu when pressing print : PC Screen Only; Duplicate; Extend; Second Screen. But, I cannot choose any of those options.

ShlomiL · ‎05-26-2020

Hi,

This is on the PC screen?

You describe a Project setting dialog of Windows when pressing the Windows Logo + P keys of your keyboard.

Any chance you misuse the Windows Logo key instead of CTRL + P which used to launch a print dialog?

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If my post resolve your problem please mark it as an Accepted Solution 🙂

Anna-1_ · ‎05-26-2020

Hi thanks. Yes, is a PC.

I suppose it could have been a mistake that I pressed Windows by mistake, but never have before. Ho Hum.

I tried the shut down restart a couple of times and it eventually went away.

At the time I could not actually choose any of those options.

Anyhow, all fixed (for now). 🙂