Duplex Issues CP 5225DN

markMeighan · ‎08-24-2019

So I had the PC in the shop and they upgraded to the latest version of Windows 10.

Now my CP 5225DN is not duplexing

I have installed the current drivers, the printer says the duplexer is installed but still nothing

Have tried various drivers and no luck. Removed and reinstalled several times

Any thoughts?

Repairatrooper · ‎08-24-2019

Have you tried to use the HP UPD driver, or are you using the discrete printer driver designed only for the 5225?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

markMeighan · ‎08-26-2019

Have tried

HP UNIVERSAL PRINTING PCL 6

PCL 5

HP 5225 Drivers

all the same issues

every time I try a new driver I have to go in and tell it that it has a duplex unit but it still doesn't work

Had no problems whatsover until latest windows 10

mameighan · ‎09-01-2019

any one?

Create an account on the HP Community to personalize your profile and ask a question