Showing results for 
Search instead for 
Did you mean: 
New member
2 1 0 0
Message 1 of 2
Flag Post


HP Recommended
HPLaserjet P1102w
macOS 10.15 Catalina

I have tried to dovnload a new printer driver 5,1 .dmg on my iMac, Printer name is HP Laserjet P1102w. When the installation is about to finish a message is shown on the screen that installation is failed and contact support team. The Pc is opdatet with macOS Catalina Ver 10.15.1

HP Support Agent
HP Support Agent
18,899 18,877 1,558 1,539
Message 2 of 2
Flag Post
HP Recommended

@Sømand, Welcome to HP Support Community!


I would recommend you uninstall the HP Printer Software completely and then try installing the new drivers. Refer to the document HP Printers - Uninstalling HP Printer Software (Mac) for help.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation