ERROR E2

[Carlosvw]

No se si me puedan responder en español, pero tengo un error E2 en una laserjet M1132 mfp, ya limpie contactos, la soplete, desergenise y volvi a conectar y aun no tengo solucion. ¿Me podrian ayudar?

i don't know if you can asnswer my question in spanish, but i have a E2 error in my printer M1132 MFP, i already cleaned the contacts, turned it off , turned it on and plugged it and i have no solution. Can you help me? 

[KrazyToad]

Hi @Carlosvw

Welcome to HP Forums. This is a great place to get support, find answers and tips

I understand that you are getting an error E2 and you have already cleaned the contacts.

I'd like to help.

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
 

Then try downloading the Firmware from Here 

If the issue persists, please contact our Phone Support for Service Options.

Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect 
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

Thank you. 🙂
 

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