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‎12-10-2019 11:11 PM

HP Recommended

I'm not sure exactly what fixed the problem. I was running through these steps when my wife came and told me that the printer was working again. Anyway, I had already stopped the spooler service, so I went ahead and deleted all of the files in the spool\printers folder (with the spooler off). Then I restarted the spooler service. The printer is working now.

 

Thanks, everyone!

‎12-11-2019 12:56 PM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)


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