Error Code 59.F0 on HP Color LaserJet CP5225

[S-Huff]

I have a HP Color LaserJet CP5225 printer that keeps giving me a "59.F0 Turn Off then On" error message. I have obviously turned it off and then back on, but it never goes away. As per other posts I've seen, I understand it could be an issue with the ITB assembly. I have found more info on the error code but I'm not sure I understand it.

I have replaced the ITB, cleaned out the sensor area, and checked all connections. The only other thing that the official support manual recommends doing is:

3. Run the switch test in the sensor monitor mode to verify that the primary transfer roller disengagement switch is functioning correctly. If it is not functioning correctly, replace the primary transfer roller disengagement switch unit.

4. Run the primary transfer roller engagement and disengagement drive test in the actuator drive mode to verify that the primary transfer roller disengagement mechanism is functioning correctly. If it is not functioning correctly, replace the fuser drive unit.

I don't know how to perform either of these operations and I'm sure there are other troubleshooting tips someone could offer me. I appreciate the help and will answer any specific questions about the machine and what I've done so far.

[SHThompson]

There should be a diagnostic menu which may be under the administration menu or maybe troubleshooting it will be unlocked and you can look through it and find the diagnostic tests.

[S-Huff]

Do you know how I can access this admin menu for the CP5225 printer? I have looked through all available menus and there is no option for administration or diagnostics tests.

[east2100]

I know it's late hope it'll help for the others.

It's caused by so called sticky solenoid which seat behind formatter, ADF......

Not so easy to get to it. You need to take out ADF,left,right,upper case.... first.

http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html

It controls black color and the other three colors (at the same time)to work with each other.

But because of sticky problem you got 59.C0 error.

What you need to do is to resolve the sticky solenoid issue.

Not an easy job to do but it's not so difficult either.

No need to really take apart everything before you to get to it .

What you really need to do is making a piece of V shape of paper its dimention maybe is 0.3 * 1.2 cm.

And find some ways to insert it into and between the solenoid's two metals to prevent the sticky issues happens again.

It will always has a small hole between gears and plastics. Find it out and insert the V shape paper into it.

After done that you will be fine.

Find it out where the solenoid is and there's no need to get it out from the machine you just need to find a way (or a hole, a gap) to try to insert a V-shape paper into between that two metals to keep them from stick together again. It always works.

You need a thin paper don't make it too thick!

Check here on youtube, not same models but same problems.

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