-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- Error Tray 2 Lifting without media stack
Create an account on the HP Community to personalize your profile and ask a question
06-15-2018 01:19 PM
hello, i need help with printer laserjeck m601 , i got error Tray 2 Lifting and the printer has tray 1 and tray 2.
is always on the sensor in tray 2? ps107,ps907 and sw102.
the tray 2 does not have sheet inside
Solved! Go to Solution.
Accepted Solutions
06-19-2018 11:43 AM
i found the solution the problem was the 1 pin the supply board was not connecting to the toner. i made mistaken inserting supply board when was remove by myselft
06-18-2018 03:21 PM
Hi adalberto1,
Nice troubleshooting there. If you have already disconnected the sensors and they are still on, then the DC controller PCA might have gone faulty. Worths trying a different known working good DC controller.
ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!