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HP Recommended
Samsung M3065fw
Microsoft Windows 10 (64-bit)

I have a Samsung M3065fw printer and I'm stuck with the following message Error: #U1-2320, which from a quick internet search I understand is a fuser error.  I do not know what I fuser is and how to fix it.  Help please

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The fuser is the component in the printer that bonds the toner to the paper by heating up. The error code indicates that the fuser temperature is abnormal. In most printers this error is caused by a failure of the fuser but there exists the possibility that the power supply is bad. In our shop, our first thing to try would be a fuser unit. Part number for the 110V fuser unit is JC91-01034A. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1
HP Recommended

The fuser is the component in the printer that bonds the toner to the paper by heating up. The error code indicates that the fuser temperature is abnormal. In most printers this error is caused by a failure of the fuser but there exists the possibility that the power supply is bad. In our shop, our first thing to try would be a fuser unit. Part number for the 110V fuser unit is JC91-01034A. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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