• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Locked

‎05-10-2019 10:24 AM

HP Recommended
Product: mfp m31w

Can someone who is a human please help me with this error code 30 on brand new printer?

Tags (1)
2 REPLIES 2

‎05-11-2019 04:51 AM

HP Recommended

30.xx error codes were (scan failure) error messages.

https://support.hp.com/ie-en/document/c05049246

 

Send it back to where you got it and ask for a replacement since it's new.

Was this reply helpful? Yes No

‎05-13-2019 11:55 AM

HP Recommended

Wow.  Return it is the only solution?  I dont have the receipt

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.