Factory Reset MPF M225dw

[Orlich_mex]

Hi everyone

I need reset factory for my printer HP Laserjet  Pro MFP M225dw, I don't have the admin pwd, pls your help,  I need the steps for do that as soon as possible.

Regards.

Orlich_mex

[A4Apollo]

Hey there! @Orlich_mex, Welcome to HP forums.

I understand you need to know how to perform a factory reset your printer.

Don't worry I'd like to help you out.

Please try the steps recommended below to perform a factory reset your printer.

1. On the product control panel, press or touch the Setup button.
2. Open the Service menu.
3. Select the Restore Defaults option, and then press or touch the OK button.
The product automatically restarts.

Refer the printer user manual for more information.

Note: Refer page 92.

Let me know how if this helps!

Have a pleasant day ahead! 🙂

[Orlich_mex]

Hi team,

I think I don't explained very well the request, currently I don't  have  the  Administrator Password (all options are blocked with this pwd)  then I can't use the procedure that you send me, I need reset the printer to the factory state.


Could you please send me the correct procedure.

Regards.

Orlich_mex

[A4Apollo]

@Orlich_mex, Thanks for your quick response and time.

I appreciate your efforts for trying out the steps.

As you mentioned you need to know how to perform NVRAM reset on your printer.

Since the steps to perform semi full reset is confidential, I will send you the steps in a private message. Please watch your inbox for more information.

Have a great day ahead! 

Take Care! 🙂

[rilualves]

Could you send me the reset method? I lost the administrator password.

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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