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HP Recommended
LaserJet Pro MFP M225dw
Microsoft Windows 10 (64-bit)

I have the printer model HP LASERJET PRO MFP M225DW. I was changed the wireless security of my Wifi, the printer stoped to work!!

To connect again i need to change the wireless password, but i don't remember the Admin Password. I need to reset to factory default.

 

Anybody help me?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@rilualves,

 

Greetings and Welcome to HP Support Community,

 

I have sent you a private message with the steps to perform an advanced reset. on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

View solution in original post

7 REPLIES 7
HP Recommended

I need help... please.

HP Recommended

@rilualves,

 

Greetings and Welcome to HP Support Community,

 

I have sent you a private message with the steps to perform an advanced reset. on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

HP Recommended

Forgot password.  Need to factory reset.  All prior post doesn't seem to work.  Any suggestions.

HP Recommended

Please, I need to perform an advanced reset.

Thanks.

HP Recommended

Hi,

Can you also send me instructions on how to reset the NVRAM please.

Thanks

Regards

Nick

HP Recommended

@npoohz,

 

Welcome to HP Support Community,

 

We are going to provide you some additional steps via PM that are specific related to your product model.

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

HP Recommended

Throw it away and buy a Cannon

 

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