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‎10-11-2019 07:17 AM - last edited on ‎10-13-2019 11:09 AM by Retired

HP Recommended

Why the secret reset instructions?  Could you post them here?

1 REPLY 1

‎10-13-2019 11:19 AM

HP Recommended

@LostQuality,

 

Welcome to the HP Support Community!

 

When you perform a reset on the printer it put the printer back to its original factory state and all your configuration and settings will be erased and the steps to perform a reset are confidential and specific to each printer that is the reason why it is always sent in a private message.

 

Please let me know your printer model and the exact issue you are facing and I will assist you with the same.

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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