Factory Reset on an HP Laser jet MFP M28w

[Kostis1]

As soon as I set up the admin password on my HP Laserjet MFP M28w, I discovered that it did not work, which is strange. 

Can you please instruct me on how to do a factory reset on the MFP M28w ? I am basically locked out of using the printer at the moment, except via usb.

[Kostis1]

Hello, 

Any news on that ? 

[TEJ1602 · Accepted solution]

@Kostis1, Welcome to HP Support Community!

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!