Faulty Ink Cartridge

[FredJH]

I purchased a new MFP M28w laser printer in March this year and replaced the trial ink cartridge with a new hp44A cartridge which gives a yield of 1000 pages. I am disappointed that just a few months later and normal use the printer indicates the ink cartridge is low and will soon need replacing. The printer settings has 600 pages recorded as the output. I believe the cartridge I purchased is faulty, how can I return this item for a replacement.  

Thank you

Fred Horley

[TEJ1602 · Accepted solution]

@FredJH, Welcome to HP Support Community!

Please reach out to the HP Support in your region regarding further assistance.

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[FredJH]

Thanks,  eventually got my phone calls answered and then excellent support from hp.