Fax Functionality

[edcanaya]

Hi,

I’ve set up a new PC to connect to this printer model, but I can’t use the PC-FAX function from it. Other computers connected to the same printer, which were set up some time ago, can print and send faxes without any problems.

Please advice.

Thank you

Ed

[Rita_R2]

Hi, @edcanaya, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here are the links which will help to resolve the issue:

 Fax Troubleshooting for HP LaserJet Printers | HP LaserJet | HP

Fax from the Document Feeder | HP LaserJet Pro MFPs | HP

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support