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Grad Student
Grad Student
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Fax over IP E87660Z

E87660Z
Microsoft Windows 10 (64-bit)

Greetings HP Community!  Trying to set up the HP E87660Z to fax over IP.  Have the settings from the fax service.  Still will not go.  What am I missing?  I searched the HP Manuals and not much on the subject.

 

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Professor
Professor
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Fax over IP E87660Z

I believe you will need some type of LanFax system running. The E87660 uses a standard analog modem and requires an analog phone line to fax or as mentioned an external Lanfax system. It is possible that a future firmware upgrade may add the ability to fax over IP directly but currently, to the best of my knowledge, you cannot do that.

Find this information helpful? Please click Kudos or tag as solution. I am not an employee of HP but a current field service tech with 20+ years real world experience troubleshooting and fixing HP Imaging hardware.
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Grad Student
Grad Student
209 198 13 42
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Fax over IP E87660Z

Hi, Thanks for the reply.  Yes, it will require either having a fax server or a service.  They have a fax service and we input the network/IP path with the domain.  Actually, we got it working this morning.  It turned out someone typo-ed the setting and just kept copying/pasting the wrong string.  So, we were doing it right, just missed a switch (slash).  If you load Future Smart 4.8 is makes it a lot easier (unless you have a fat-fingered friend).  In the old Enterprise models, I heard that you still had to have a fax card installed because it used the card to process the signal, but it never actually used the phone line.  Now you don't even need the analog card and it processes on the formatter.

 

Again, thanks for the reply!

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