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HP Recommended
Color Laser Jet Pro MFP M477fdw
macOS 10.14 Mojave

Hi there!

I've got a problem with my printer since the very begining. I thought that it may be caused by the first (delivered) cartriges but recently I've changed them into new ones and the problem still occures. 

The printer doesn't print large .pdf documents. Some of them are printed properly and some are not printed at all. If so, there is an alert on the screen: You cannot print this file. File corrupt. If I switch the printer off, it prints a part of the document. I have no problems in printing these documents on other printers. 

Sorry for my English 🙂 I hope it's clear enough...IMG_7942.JPG

2 REPLIES 2
HP Recommended

Have you updated the Printer Firmware?

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HP Recommended

It doesn't work. 
I added my printer using IP. It seems to work but I have no option to print drafts. I do need to have that option... Any ideas how to change quality of printing?

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