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‎01-27-2020 11:52 PM

HP Recommended
Product: pavilion laptop 15 CW1085
Operating System: Microsoft Windows 10 (64-bit)

I forgot my admin password for my Laserjet Pro MFP M148fdw, and unable to connect to the printer with my HP laptop.

how do I reset the admin password on my LaserJet printer?

18 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-28-2020 01:26 AM - edited ‎01-28-2020 01:33 AM

HP Recommended

@dan2502 

Hello,

Please restore the printer to the factory-default settings as follows:

  1. On the printer control panel, press the Setup button ().
  2. Open the following menus:
    Service
    Restore Defaults
  3. Touch or press the OK button. The printer automatically restarts.

If the issue persists, I have sent you a private message with a procedure to resolve the problem. Thanks in advance not to publish the procedure in the community to public.

In case of need, please do not hesitate to solicit us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

1 REPLY 1

‎01-28-2020 01:26 AM - edited ‎01-28-2020 01:33 AM

HP Recommended

@dan2502 

Hello,

Please restore the printer to the factory-default settings as follows:

  1. On the printer control panel, press the Setup button ().
  2. Open the following menus:
    Service
    Restore Defaults
  3. Touch or press the OK button. The printer automatically restarts.

If the issue persists, I have sent you a private message with a procedure to resolve the problem. Thanks in advance not to publish the procedure in the community to public.

In case of need, please do not hesitate to solicit us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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