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I need to get a refurbished replacement formatter board for an M609. Do all of the submodels(M609n, dn, x) use the same board? Looking at online resources, I get conflicting information. Some sites say the dn & n submodels use one model of board(K0Q14-60002) while the M609x use the K0Q14-60001.

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HP Recommended

HP Service manuals clearly state that you cannot remove a formatter from one device and install in another so you are on your own if you are going to try a used part. The 609X uses K0Q14-60001

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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HP Recommended

HP Service manuals clearly state that you cannot remove a formatter from one device and install in another so you are on your own if you are going to try a used part. The 609X uses K0Q14-60001

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you for the part confirmation.  

 

What else should we do about a failed formatter board other than buying a refurbished one? Does HP sell new K0Q14-60001 and K0Q14-60002 boards?

HP Recommended

Check the HP Parts Store. They should have it but have not  checked there myself.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Yes, the HP Parts Store does have it. Now I have another issue. I can't get one of the power connectors unplugged from the old board so I can replace it with the new one.

 

Anybody have any suggestions how to remove the plug in the bottom left of the formatter board? It doesn't have any part of it sticking up higher than the white connector on the board, so it doesn't seem to have a way to grab it to pull it out.

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