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- HP Community
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- Fuser Error HP Laserjet 4250

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11-27-2017 10:33 PM
Good Evening,
We have been figinting with this all day. I have an HP Laserjet 4250 I keep getting an error 50.5 display on the printer. I had a error 50.1 earlier today and purchased nother fuser assembly and now were getting the 50.5 error.
Any suggestions is greatly appreicated.
PRLAX
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11-27-2017
10:40 PM
- last edited on
11-27-2017
10:52 PM
by
rick-s
Hello PRLAX,
You said y ou epleaced fuser assmelby with a new one and now you are getting the 50.5 error?
From the service manual. The error 50.5 refers to an incorrect fuser. Like you have an HP Laserjet 4.300 fuser installed on an HP Laserjet 4250. These two fuser models are not compatible.
I would verify the part number on fuser assembly or have the vendor send you replacement. I'm almost certain the fuser was packaged incorrectly.
11-27-2017
10:40 PM
- last edited on
11-27-2017
10:52 PM
by
rick-s
Hello PRLAX,
You said y ou epleaced fuser assmelby with a new one and now you are getting the 50.5 error?
From the service manual. The error 50.5 refers to an incorrect fuser. Like you have an HP Laserjet 4.300 fuser installed on an HP Laserjet 4250. These two fuser models are not compatible.
I would verify the part number on fuser assembly or have the vendor send you replacement. I'm almost certain the fuser was packaged incorrectly.
11-27-2017 10:51 PM
Thank you for all your help.
I went down to the local printer repair guy and bought another fuser assembly. After installing the new fuser printer went to a ready state. I will ship back the incorrect fuser back to the vendor for a refund.