HP 1102w with wrong firmware - update utility refuses to update

[ecerichter]

When I look into status information page of my HP 1102w printer, it shows firmware version "20130703".

I've downloaded firmware update utility version "20180302" and run as administrator. It shows my printer, I do "select all" and confirm (twice), after a while, the app says "Firmware is up to date".

Can anyone point me how to update firmware of my printer? Or this is a bug in latest firmware anyway?

[Raj1788]

@ecerichter

Thank you for joining the HP Support Community!

I did check the latest Firmware for your printer.

Release date: May 31, 2018

Version: 20180302

Your printer is up to date.

Use this link: https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-p1102-printer-series/4110394/model/... to download the latest drivers and the Firmware for the printer.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[ecerichter]

If your read carefully my original post, you will see my message:

"When I look into status information page of my HP 1102w printer, it shows firmware version "20130703".

[Raj1788]

@ecerichter

Can you help me with the exact model name or the product number to assist you better?

Could you please help me with the screenshot or the link of the Firmware.

Keep me posted.

Cheers:)