• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎01-12-2020 12:20 AM - edited ‎01-12-2020 12:22 AM

HP Recommended
Product: HP 254DW
Operating System: Microsoft Windows 7 (64-bit)

How to know current run time and runtime left status on HP 254DW Fuser Unite.

2 REPLIES 2

‎01-12-2020 06:45 AM

HP Recommended

The low-end laser printers don't have runtime and left status. If properly used the fuser on them is manufactured to last longer than a printer.




My profile on LinkedIn

Was this reply helpful? Yes No

‎01-12-2020 09:27 AM

HP Recommended

The first answer is correct, low end printers do not monitor this. In any case, fusers are rated for # of pages, not time on. There are many factors that will affect fuser life. Always printing single page jobs will reduce expected output as the number of rotations to produce a single pages is almost as many as to print a 5 page document. Types of media will also affect life, heavier, rougher papers require more heat to bond toner and more heat means reduced life. When we have clients that ask this questions our typical response is to expect a maximum life span of 100K pages from the fuser unit, this is based on our field experience and is not an official HP number.  In normal circumstances you will likely have feed issues from worn rollers long before you will have a fuser fail.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.