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‎08-21-2026 12:31 PM

HP Recommended
Operating System: Microsoft Windows 11

I bought this printer new in 2006,  It's worked great until recently (I don't know exactly when, I don't use it much anymore), it may have been when windows installed window 11.  Everything checks out, I've run test prints that work fine but nothing happens when I try printing a document.

Any ideas?

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1 REPLY 1

‎08-21-2026 01:29 PM

HP Recommended

May well depend on what driver was installed. Older printers often get self-installed by windows using a Microsoft IPP or Class driver that is not compatible with the printer. Based on the age, HP does not produce a specific driver for this model. My best advice? Download the HP Smart Universal Printer Driver and try that. Your printer is likely not listed on the compatibility list but I have had good success with this driver with older printers.

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