HP 3030 doesn't scan A4

[KirVK]

Hello!

HP 3030 doesn't scan A4, there is format Letter only in options, no more formats.

How to solver the problem and scan full A4?

[The_Fossette]

@KirVK,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are unable to scan A4 size paper.

Don’t worry, I assure you I will try my best to get this sorted.

• From which software/application you are scanning?
• What is the exact model for your printer?
• Are you able to make a copy in A4 size paper?

Meanwhile, I recommend you follow the below steps and check if it helps.

1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
2. Remove USB cable, if present. 
3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
5. Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[east2100]

You might need to change the glass size of paper from letter to A4.

Change it from front panel under some where of system menu or else......

[KirVK]

>You might need to change the glass size of paper from letter to A4.

There isn't format A4 in system menu.