04-11-2017 10:45 AM
I use the driver that comes with Windows 10 but I cannot duplex; or print muliple copies. I also lose the printier (ip address ) from time to time when I turn the printer off then back on after a day or 2 and have to reinstall.
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04-12-2017 09:13 AM
For the duplex issue:
The 'automatic discovery' feature used by some (Windows) drivers on installation (or update) doesn't always work; ensure that the driver knows that a duplex unit is present on the printer (assuming that one is present):
- For the printer instance in question, bring up the Printer properties dialogue.
- Select the Device settings tab.
- Ensure that the duplex unit is set to Installed rather than Not installed.
You'll probably need to be logged in with administrator credentials in order to change the device settings.
For the multiple copies issue:
Resolution is (possibly) to disable Mopier mode in the printer driver properties.
For example (albeit for a different printer model) see https://h30434.www3.hp.com/t5/Inkjet-Printing/PageWide-Pro-Will-not-Print-More-than-One-Copy/m-p/604...
For the IP-address issue:
The symptoms perhaps suggest that the IP-address is obtained by the printer via DHCP.
Consider setting up a static ip-address, within the reserved range of the router / server.
04-13-2017 01:15 PM
Thanks!!! Got the printer to print multiple copies. I know just enough about computers to get into trouble. I don't have the duplex adapter but at one time the HP LaserJet 4000 would duplex manually. I've set it to duplex but it won't. Any suggestions?
04-15-2017 06:11 AM
>> ... Do you know of a driver I can use?
I think that you'll have to do a bit of 'suck it and see' with different drivers (e.g. for LJ 4100 ?) if your existing driver(s) don't provide the features that you want.
Check to see if there is a checkbox for "Allow manual duplexing" - perhaps on the Device Settings tab of the Printer Properites dialogue.