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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
Officejet 6962

My wireless network does not appear on the menu for wireless setup. I am hooked to the network on my iPhone, so I know the network is functioning. I have restored original network settings. I have powered off and back on again the printer, including unplugging it.  I have tried WPS startup. What next?

1 REPLY 1
HP Recommended

For how long has this been happening?

Did you do any changes in your wireless network?

Was your printer previously connected to that same wireless/wireless router?




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