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- HP 6962 cannot see my wireless network

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11-04-2020 05:11 PM
Product: Officejet 6962
My wireless network does not appear on the menu for wireless setup. I am hooked to the network on my iPhone, so I know the network is functioning. I have restored original network settings. I have powered off and back on again the printer, including unplugging it. I have tried WPS startup. What next?
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