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HP Recommended
HP CP 5525

HP CP 5525 displayed an error code of 33.02.1

The board has been replaced yet the error code still shows and cannot make print. 

1 REPLY 1
HP Recommended

Apparently this occurs when a previously used circuit board or hard disk is installed in the printer. You should be given an option to "Continue" or "OK" which will wipe out any existing data on the new part. 

 

This is what I found:

33.02.01 Used Board/Disk installed
A board (DC Controller, Formatter or interconnect) or disk (Hard drive (HDD), Solid State Drive (SSD) or Embedded Micro Media Card (EMMC) with NO data or EXISTING data has been placed in the device. If you continue, existing data is permanently lost.


This is a common screen to see when changing any of the above listed printer logic components. The main importance for this message is if using a board/disk from a working printer for troubleshooting, will be re-programed via serial #, model #, page counts etc. if you select “continue”.


However this is an added bonus when replacing a failed part as the printer for example saves the serial #, model #, page counts etc. in 3 places – so the odd one out that does not match will be re programed to match when selecting continue – meaning you no longer need to enter service mode to enter the counts manually. This process is defined as HP SAVE/RESTORE.

https://www.laserpros.com/img/TechTips/hp-33.02.01-used-board-message.pdf

 

 

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