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‎01-02-2020 12:27 AM

HP Recommended
Product: HP Color Laserjet CP2025

I just inherited a HP Color Laserjet CP2025.  It worked prior to being shut down and sitting for a few months.  Now i'm getting splotches of magenta and yellow on the page at printing even though i've run the cleaning command and belt cleaning.  I don't see toner dust on the cartridges either.

3 REPLIES 3

‎01-02-2020 12:55 AM

HP Recommended

Can you post a sample. It is likely that the cartridges have failed and this would be evident if you see repetitive defects.

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‎01-02-2020 04:48 PM

HP Recommended

I’m trying to figure out how to post a photo but I can’t seem to find an option???

‎01-04-2020 01:49 AM

HP Recommended

I cannot figure out how to post an image in here?

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