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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- HP Color Laser Jet 5550 printer
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10-12-2019 06:56 AM
Discolored paper after printing - looks grey not white - actual black and color copy fine
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10-12-2019 12:54 PM
Thanks for the comment - I have tried to scan a printout but it doesn't realy show - I suspected it might be a bad toner cartridge - The color and black printing come out fine but the paper instead of being White looks slightly grey... I havent got a spare black cartridge to swap out till I order one after the weekend.
10-12-2019 08:04 AM
Can you post a sample as your description is not entirely clear. If you are getting background shading at is topic caused by a bad toner cartridge.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-12-2019 12:54 PM
Thanks for the comment - I have tried to scan a printout but it doesn't realy show - I suspected it might be a bad toner cartridge - The color and black printing come out fine but the paper instead of being White looks slightly grey... I havent got a spare black cartridge to swap out till I order one after the weekend.
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