HP Color Laser M277dw check toner level

[6502guy]

Does anybody know how to check the toner level on an HP Color Laser MFP M277?

The manual for this printer indicates the information is available on the supplies report accessible from the printer control panel or from the HP Utility software. I've checked both of these locations and see ink level information but not toner level. Pictures below of the supply page and the software report.

Thanks much for any ideas anyone has!

Mark

***UPDATE 1/8/2018***

After talking to a friend who knows more than me about printers, it sounds like Lasjet printers do not have "ink" and "toner" they just have toner, and therefore the color cartridges mentioned on the supplies report are "toner cartridges". Can anyone confirm this? Please excuse my ignorance! Thank you. 

pprintercontrol panel supplies report from control panel

[DavidSMP]

Hi @6502guy,

Thanks for visiting the HP community. A very good day to you! I read the post regarding assistance to check the toner levels of the printer. I will be delighted to assist you here.

You’ve done an excellent job of diagnosing the issue from your end. Superb effort and spectacular research were done as well. Kudos to you on that score. 🙂 I take it as a privilege to share this platform with you.

For better clarity and to assist you better I would require more information regarding this:

• Did you completely refer to the user guide of the printer?

For now, let me keep you posted about a few things:

• You Stated: “After talking to a friend who knows more than me about printers, it sounds like Laserjet printers do not have "ink" and "toner" they just have toner, and therefore the color cartridges mentioned on the supplies report are "toner cartridges". Can anyone confirm this? Please excuse my ignorance! Thank you. “

• This is absolutely true. They don’t have ink like inkjet cartridges.
• Please refer to the user guide link: http://hp.care/2fIPi2U  and refer to pages 118-120 for more information regarding this. (Check toner-cartridge status)
• Hope this answers your question.

Please perform all these steps patiently as it is critical to resolving the issue. 

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a superb week ahead. 🙂