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HP Recommended
HP Color LaserJet CM2320nf Multifunction Printer
Linux

hello i have a HP Color LaserJet CM2320nf MFP that need drivers for scanner. print is working but scanner not working. can any one help

1 REPLY 1
HP Recommended

Hi @HaidarShukri,

To resolve the scanner driver issue for your HP Color LaserJet CM2320nf MFP, follow these steps to download and install the appropriate drivers:

 

Download and Install Scanner Drivers:

 

  1. Visit the HP Support Website:

  2. Locate Your Printer Model:

    • In the search box, type "HP Color LaserJet CM2320nf MFP" and press enter.
  3. Select Your Operating System:

    • On the product page, ensure you select the correct operating system to find compatible drivers. This step is crucial for downloading the right software.
  4. Download the Full-Feature Software:

    • Look for the full-feature driver package which includes both printing and scanning capabilities.
    • Click on "Download" next to the driver package.
  5. Install the Downloaded Software:

    • Once the download is complete, open the file and follow the installation instructions.
    • Connect your printer to the computer as directed during the installation process, preferably with a USB cable for the initial setup.
  6. Utilize the HP Scan Software:

    • After installation, use the HP Scan software or HP Solution Center to initiate scanning. This software allows you to configure and use the scanner.
  7. Verify Scanner Functionality:

    • Perform a test scan using the installed software to confirm that the scanner is working properly.
  8. Update Drivers If Necessary:

    • If issues persist, check for updates on the HP website to ensure you have the latest version of the software.

If after following these steps the scanner still isn’t working, consider checking any restrictions or settings in your operating system that could affect device functionality.

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