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‎12-08-2025 02:33 PM

HP Recommended

Hi, I have a  HP Color LaserJet Pro M252dw that is plugged into a network.  I have 4 computers I have tested this with.  The computer with Windows 11 24h2 Installed Prints correctly. 

 

The two computers that had the printer installed when I upgraded to 25h2 now show the printer as offline.  When I reinstall the printer on both of these computers with the Windows Printer, The HP Smart App, The Driver package from Hp's Website they all will try to install but say that the driver is unavailable.  

 

The computer that did not have the Printer installed before upgrading to 25h2 has the same issue.  All other printers are working fine on these computers and the HP laserjet is working fine on the computer with Windows 11 24h2.  It appears to me to be a problem with the driver but HP has not left me an option to submit this to them to get updated as the last driver update for this printer is 2021.

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